Contact Us

  • Order Status Inquiries: we cannot deal properly with inquiries about your order unless you provide the Order Number for the relevant order. Please follow the link provided in the "Confirmation of Receipt of Order" email you received when placing your order.

    Responses to inquiries about the status of your order that don't include an Order Number will be delayed significantly.
  • Want to know about your books? Has it been 10 days since you finalized your order? If not then please wait before inquiring.
  • No email from us? Please check your mail settings and spam folders. If for some reason our email went to spam, please configure your email client so it is marked as "safe".
  • Need advice on books? Or specific questions about a product? Please contact the publishers. They know their products and are happy to give you all the information you need more quickly than we can.
  • Need inspection copies? Please contact the relevant publisher.
  • Want to place an order by email? We're unable to accept orders by email. Please use our website.
  • Referring to a specific book? Please send us the ISBN or a link to the book on our website.
  • Other questions? Please check our Frequently Asked Questions. It’s quite likely the answer is there.

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CONTACT PUBLISHERS FOR ADVICE ON BOOKS FOR YOUR CLASS AND INSPECTION COPIES

Cambridge University Press
http://www.cambridge.org/about-us/contact-us/japan

Cengage Learning
http://cengage.jp/elt-contact-form-en/

Macmillan Education
http://www.mlh.co.jp/contact.php

Oxford University Press
https://www.oupjapan.co.jp/ja/content/contact-us

Pearson
https://www.pearson.co.jp/company/contact/

Please Note:
In order to provide a consistent level of high quality service to all customers we are unable to accept enquiries by telephone or fax. Using this form and providing as much detail as you can helps us deal with your enquiry as speedily as possible.




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